Terms and Conditions
Welcome to Seventh By accessing and using our website, you agree to comply with the following Terms and Conditions. Please read them carefully before using our services. If you do not agree with these terms, you should not use our website.
Effective Date: October 22, 2024
General Information
These Terms and Conditions apply to all visitors, users, and customers of Seventh ("we," "us," or "our"). By accessing and using our website, you agree to be bound by these terms and any other legal notices or guidelines that may be posted on our website.
Eligibility
You must be at least 18 years old to make a purchase on our website. By using this website, you represent that you are legally capable of entering into binding contracts.
Orders and Purchases
When placing an order on our website:
- You agree to provide accurate and complete information.
- All prices listed are in Rupiah, and taxes and shipping fees will be clearly stated at checkout.
- We reserve the right to refuse or cancel any order if there is an error in pricing or product availability.
- Once your order is placed, you will receive a confirmation email with the order details. This email does not constitute acceptance of your order. We will notify you once your order is shipped.
Payment
We accept various payment methods, including Virtual Account, E-wallet and Credit Card. Payment is required in full at the time of purchase. You agree to provide current, complete, and accurate payment information.
Shipping and Delivery
We ship to Indonesia. Estimated delivery times will be provided at checkout, but actual delivery times may vary due to external factors. We are not responsible for delays caused by shipping carriers.
- Shipping Fees: Shipping fees will be calculated based on your location and the size of your order.
- International Orders: You are responsible for any import taxes, duties, or customs fees associated with international shipments.
Returns and Refunds
Our return policy allows you to return products within 3 days of receipt, provided the items are unused, unopened, and in their original packaging. To initiate a return, please contact our customer service at [email protected]. Refunds will be processed to the original payment method.
Please note:
- Non-refundable items: Certain items, such as personalized products or discounted items, are non-refundable.
- Return Shipping: Customers are responsible for return shipping costs unless the product is defective or incorrect.
Intellectual Property
All content on our website, including text, images, logos, and product descriptions, is the intellectual property of Seventh or its content providers. You may not copy, reproduce, or use any of our content without express written permission.
User Conduct
When using our website, you agree to:
- Provide accurate and up-to-date information.
- Not engage in fraudulent or deceptive practices.
- Not upload or share harmful or malicious content.
- We reserve the right to suspend or terminate your access to our website if you violate any of these terms.
Limitation of Liability
To the maximum extent permitted by law, Seventh will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products, even if we have been advised of the possibility of such damages.
Governing Law
These Terms and Conditions are governed by the laws of Indonesia. Any disputes arising from these terms or your use of the website will be resolved in the courts of Pengadilan Tinggi Bandung.
Changes to These Terms
We may update or modify these Terms and Conditions from time to time. The updated terms will be posted on this page with the revised date. Continued use of our website after changes have been made signifies your acceptance of the updated terms.
Contact Information
We may update or modify these Terms and Conditions from time to time. The updated terms will be posted on this page with the revised date. Continued use of our website after changes have been made signifies your acceptance of the updated terms.
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Email: [email protected]
Phone: +62 858 6045 8888
Address: Jalan Situlembang Baru No. 9, Bandung